August 2019

The following data protection details are designed to inform you about the type of personal data you hold. we process, their limits and your rights. on this processing. The legal basis for data processing is primarily the General Data Protection Regulation 2016/679 (“GDPR”) as well as applicable national legislation. Personal data is information that can or may be attributed, directly or indirectly, to you.

TEMPINI SOLUTIONS RO SRL, RO 33759784, J35/2490/2014, with registered office in Calea Aradului, nr. 115, Timișoara, as owner and administrator of the Tempini.ro website, undertakes to keep confidential the information provided by you when accessing the website, in full compliance with the General Regulation 2016/679 on personal data protection (GDPR) and the national legislation in force.

We use advanced security methods and techniques to protect the personal data we collect, ensuring that all individuals who submit personal information are protected by law.

We inform you that you have the right to access, oppose and intervene at any time on the personal data entered in the forms, according to the provisions of Law no. 677/2001.

The purpose of processing personal data

TEMPINI SOLUTIONS RO SRL collects only those personal data necessary to navigate the Tempini.ro website, in a way that is as easy and applicable as possible to the needs of the users.

We process personal data in order to:

  • makes accessing Tempini.ro as easy as possible
  • resolve the cancellation of an order or any problems of any kind relating to an order in Tempini showrooms, goods and services purchased
  • to be able to inform users and customers about certain offers, news or changes related to certain products
  • display advertising material in your browser.
  • to be able to organise competitions, etc.

Tempini processes your data. personal data for the following purposes:

  • Providing information on commercial offers (e.g. newsletter, e-mails on various channels, etc.);
  • Provide information on events organised by Tempini;
  • Providing information to support needs related to a specific product;
  • Participation in opinion polls on Tempini products and services.

We do not collect or otherwise process sensitive data, which are included by the General Data Protection Regulation in special categories of personal data. We also do not want to collect or process data from minors under the age of 16.

Legal basis for collecting the information

The lawful basis for collecting and processing your data for each of the above purposes is:

⦁ TEMPINI SOLUTIONS RO SRL’s legitimate business interests, for example, preventing fraud, maintaining the security of our services, direct marketing and improving our services. Whenever we rely on this legal basis to process your data, we assess our commercial interests to ensure that they do not override your rights. In addition, in some cases you have the right to object to such processing. TEMPINI SOLUTIONS RO SRL’s legitimate interest to enable us to exercise our statutory rights in our favour, to take legal action against any illegal or damaging activity against the Company.

⦁ Compliance with a mandatory legal requirement, e.g. accounting and tax requirements, subject to strict internal policies (such as retention periods), procedures, and your law. to restrict the use of your own data, which controls the subject matter of our services to be provided;

⦁ In addition, to the extent you have agreed, your consent. The processing of personal data on the basis of consent is an additional purpose to the processing of personal data for the performance of the contract to which you are a party and does not condition the provision/performance of contractual services.

⦁ The processing is necessary for the performance of a task serving a public interest.

What personal data do we process?

In order to carry out our business and to provide you with the best possible service, we process a range of personal data such as your name, address, email address, telephone numbers, marketing preferences, browsing history, telephone calls with our operators, etc.

This information is collected both by filling in the subscription form and through cookies.

The following categories of data are processed on the Tempini.ro website, owned by TEMPINI SOLUTIONS RO SRL:

  • Name, position, address, e-mail, phone numbers;
  • Your contact with us, such as a form message or record of a call you have made to one of our contact centres, a Customer Relations service, a forwarded email or letter or other record of contact with us;
  • Your account information, such as the subscriptions you use or other information that is included in our customer relationship management portal;
  • Your preferences for certain products, services and lifestyles when you tell us what they are, or when we assume they are, based on how you use the Tempini.ro website;
  • Marketing preferences – see the Cookies section for details of what we collect using cookies, web beacons and other technologies, including advertising data;
  • Your history navigation. Tempini.ro collects, anonymously, the categories of websites you have browsed from your mobile, device or PC, for example sports, music or news. However, we do not have a history of the sites you browse, this is limited to a short period of time to allow you to log in. We use this interest information to send you personalized marketing offers or to show you personalized advertisements. You can opt-out of ads under the Cookies section on our website www.tempini.ro or, in the case of marketing, via the settings sections on our partner websites;
  • Information we obtain from other sources, such as public or private authorities, fraud prevention agencies, and other data providers. This includes demographic data, interest data, and online browsing behaviour;
  • The level of service provided to you – for example, operational issues and other events that may affect our services;
  • Responses to invitations and confirmations of participation in events.

The personal data we process is primarily your identifying, transactional, financial, demographic, location or other personal data that we collect directly from you or from other sources when you use our products or services.

TEMPINI SOLUTIONS EN SRL does not intentionally collect sensitive personal data from you for storage (your racial and ethnic origin, political opinions, religious and philosophical beliefs, trade union membership, genetic data, biometric data, health data or data concerning your life or sexual orientation).

We will collect your data. personal data when, for example:

  • Subscribe to newsletters, alerts or other services we offer;
  • Contact us through various channels, or request information about a product or service;
  • Visit or browse our website or other partner sites;
  • You have given permission to other companies, such as our business partners or associates, as well as third party suppliers or contractors of ours, to exchange information with us about you;
  • When your data personal data are public;
  • You are the customer/beneficiary of a commercial activity that we purchase/provide.

We also collect information from certain organisations where appropriate and to the extent that we have legal grounds to do so. These include fraud prevention agencies, trade directories, verification/control agencies and contracted service providers.

We use cookies (small text files stored in your browser) and other techniques such as web beacons (small, transparent image files used to track your movements on our site). For further details on this and how to opt-out, please see the Cookies section of our website www.tempini.ro.

To whom we can share your data. personal

In order to achieve the above mentioned purposes, we use the following categories of representatives:

⦁ Distributors directly/indirectly involved in the distribution of products and the provision of services in the field developed by TEMPINI SOLUTIONS RO SRL;

⦁ State authorities (including tax authorities);

⦁ Accountants, auditors, forensic experts, lawyers or other such external advisors to TEMPINI SOLUTIONS RO SRL or to third parties providing products and services to the company (security service providers, IT system providers, financial consultants)

⦁ Suppliers of the Company directly/indirectly involved in the marketing and promotion process.

Only if necessary for the performance of the company’s activity, certain personal data collected through the TEMPINI SOLUTIONS RO SRL website will reach:

  • distribution partners
  • courier companies
  • electronic payment service providers
  • marketing service providers, etc.

Duration of retention of personal data

Your personal data will be kept by TEMPINI SOLUTIONS RO SRL and its partners for a period necessary to achieve the purposes described above. As a rule, these will be stored while you are a subscriber on our platform, but some of them may be kept after the account has been closed for a period of 10 years according to the applicable tax legislation or when our legitimate interests so require. Certain personal data may continue to be retained in accordance with applicable tax legislation, if applicable.

Your rights

According to the EU and national legislation in force, customers and users of Tempini.ro have a number of rights that we will list below.

You have the right to ask:

  • confirm that we store certain personal data about you
  • deletion of certain personal data
  • rectification or completion of personal data
  • receiving personal data stored in a structured format
  • restricting the processing of personal data, etc.

These rights are listed by way of example and are supplemented by those in the legislation in force. You have the right to lodge a complaint when these rights are infringed.

To exercise these rights and for any further questions, you can contact us at office@tempini.ro or by phone.

The Regulation confers a number of rights on data subjects. Thus, in addition to the existing rights, there is also the right to data portability and data erasure. In short, the rights you have:

Right of information and access to data, cf. Article 15 of the GDPR

It means that you have the right to obtain confirmation from us as to whether or not we are processing personal data about you and, if so, you have access to that data and information on how that data is processed.

The right to rectification, cf. Article 16 of the GDPR

It concerns the correction, without undue delay, of inaccurate personal data. The correction will be communicated to each recipient to whom the data was transmitted, unless this proves impossible or involves disproportionate effort.

The right to erasure of data (“right to be forgotten”) under Article 17 of the GDPR

You may request the deletion of personal data without undue delay if one of the following reasons applies: they are no longer necessary for the purposes for which they were collected or processed; you withdraw your consent and there is no other legal basis for the processing; you object to the processing and there are no other legitimate grounds for doing so; personal data have been unlawfully processed; personal data must be deleted in order to comply with a legal obligation; personal data have been collected in connection with the provision of information society services.

The right to restrict processing under Article 18 of the GDPR

It can be exercised if you contest the accuracy of the data, for a period necessary to verify the accuracy of the data; the processing is unlawful and you object to the deletion of the personal data, requesting instead restriction; if SC ALCO ROM SRL no longer needs the personal data for the purpose of processing, but the person requests them for the establishment, exercise or defence of legal claims; if the person has objected to the processing for the period of time during which it is verified whether the legitimate rights of the controller prevail over those of the person concerned.

Right to data portability, cf. Article 20 of the GDPR

It refers to the right to receive personal data in a structured, commonly used and machine-readable format, but also to the right to have this data transmitted directly to another controller if this is technically feasible.

The right to object under Article 21 of the GDPR

It concerns your right to object to the processing of personal data when the processing is necessary for the performance of a task carried out in the public interest or when it is in the legitimate interest of the controller. Where the processing of personal data is for the purposes of direct marketing or processing carried out on the basis of express consent, you have the right to object to the processing at any time.

The right to withdraw consent at any time to stop processing of data that is based on your consent.

Withdrawal will not affect the lawfulness of processing based on consent given prior to withdrawal, for the performance of a contract, for the fulfilment of a legal obligation or for the purposes of pursuing our legitimate interests.

The right to lodge a complaint

Complaints about the processing of personal data can be addressed to the National Supervisory Authority for Personal Data Processing.

To exercise these rights, as well as for any further questions regarding this information or in relation to the Company’s use of personal data, please contact our Data Protection Officer, choosing any of the communication methods described below.

You can contact us:

⦁ By email – at: office@tempini.ro or

⦁ In person or by a request sent by mail – to the Company’s Head Office (at the address mentioned in item 1); or

⦁ By phone – on 0725 213 711